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Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
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C_TCRM20_72 Exam PDF Total Q&A: 80 Questions and Answers
Last Update: 2016-11-09
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C_TCRM20_72 SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
Solution: SAP CRM
Delivery Methods: Certification
Duration: 180
Level: Associate
Sub-solution: Strategic Enterprise Management
Component: SAP Application Overview
Exam: - 80 questions, PDF Link, Cut Score 63
Product Group: SAP Business Suite
Languages: German, English
SAP CRM master data > 12%
SAP CRM basic functions > 12%
SAP CRM interaction channels > 12%
SAP CRM technology and integration > 12%
SAP CRM business scenarios > 12%
CRM user interface > 12%
SAP CRM transactional processing 8% - 12%
CRM Middleware 8% - 12%
The "SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP2" certification exam verifies that the candidate has the basic knowledge required in the area of SAP Customer Relationship Management. This certificate proves that the candidate has an overall understanding of the application consultant profile for CRM solutions, and can implement this knowledge practically in projects under guidance of an experienced consultant. This certificate is a highly recommended - although not mandatory - prerequisite for qualification to CRM Application Professional in any of the specialist areas. It is recommended as an entry-level qualification to allow consultants to get acquainted with the fundamentals of CRM.
To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training.
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